What fantastic customer service you and Linda provided when booking my double birthday party for my boy/girl twins. The experience was top notch from start-to-finish. Cheryl was a delight to work with when booking the party while Linda is amazing with the details and food selection. The food choices are varied, plentiful and delicious. The employees engage and play with the children throughout the party. My children love coming to Bounce Factory because they say your employees make it fun. Unlike other places where the younger employees are checking cell phones & chatting with each other, your workers are clearly trained to engage with the children and provide top notch customer service to make the parents experience just as enjoyable. As a mom of three, I thank you from the bottom of my heart as I was able to relax and enjoy watching my children have the time of their lives!
Many thanks to you & Linda for orchestrating & overseeing a wonderfully organized, happy and FUN birthday party. We will most certainly be back! - March 2017
Not enough good things can be said about this place. I take my daughters there once a week for toddler bounce and it is a blast for all of us. The staff and the owners have been so kind, offering to help me out juggling my baby and toddler. James is one of the young moderators who is energetic, delightful and kind and plays with the children to keep them entertained. - February 2017
We had my sons birthday party here this weekend and it was fabulous. The staff was so helpful we didn't have to worry about or do anything. The guys working the party even played with the kids. The food was good and a great time was had by all. - January 2017